Returns

If your item arrives damaged, defective, or different from what you ordered, contact our support team within 3 days of delivery with your order number and photos of the issue, and we will arrange a replacement or refund.

Preorder items follow the same policy once they arrive and are delivered. Because preorder items are sourced specifically for confirmed orders, preorders cannot be cancelled once payment is confirmed.

To start a return, reach out via the Contact Us page.